Privacy Policy
The quick version (human-readable summary)
- What we collect: your email address and country when you create an account.
- What we do NOT collect: we do not keep service usage activity logs. That means we do not log the websites you visit, your traffic content, DNS queries, or session timestamps.
- Payments: handled by trusted payment providers; we do not store payment details.
- Cookies: used on our website for functionality, performance, and fraud prevention.
This summary is not a substitute for the full policy below.
Full Privacy Policy
We respect your privacy and are committed to protecting personal data. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have.
Information We Collect
We collect only the information needed to operate and improve the service.
Account Information
When you sign up, we collect:
- Email address
- Country
We do not require your name or other identifying details to create an account.
Usage Data (No-Logs Policy)
We do not collect or retain service activity logs. This includes (but is not limited to) any logging of:
- Websites you visit or services you use
- Traffic content (what you do online)
- DNS queries
- Session timestamps (when you connected/disconnected)
- Bandwidth or traffic volume tied to your activity besides a single monthly bandwidth usage counter
- Your IP address
Payment Information
Payment processing is handled by third-party providers. We do not store payment details on our servers.
Website Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Keep the website working properly
- Understand and improve site performance
- Help detect and prevent fraud, abuse, and unauthorized access
How We Use Information
We use collected information to:
- Provide the service: deliver, maintain, and improve the services.
- Manage accounts: create and administer accounts and provide customer support.
- Process billing: manage subscriptions and payments through payment providers.
- Protect the service: monitor for fraud, abuse, and security incidents.
- Communicate with you: send service notices, account messages, and respond to requests. We may send marketing emails, and you can opt out at any time.
- Comply with law: meet legal obligations where applicable.
When We Share Information
We do not sell or rent your personal information.
We may share limited information only in these situations:
Service Providers
We use vetted third parties to provide essential services (such as payment processing). They may access personal data only to perform services for us and must protect it.
Legal Requirements
We may disclose information if required by law or valid legal process (such as a subpoena or court order).
How We Protect Information
We use reasonable safeguards designed to protect information, including encryption, access controls, and other security measures. No method of transmission or storage is 100% secure, but we work to reduce risks and protect your data.
Your Choices and Rights
Depending on where you live, you may have rights to:
- Access and correction: request access to your personal information or correct inaccuracies (including through account settings where available).
- Deletion: request deletion of your account and associated data, subject to legal requirements.
- Marketing opt-out: unsubscribe from marketing messages using the link in our emails.
Data Retention
We keep personal information only as long as needed to provide the service and for the purposes described in this policy, unless a longer retention period is required or permitted by law.
International Transfers
Your information may be processed or stored on servers located outside your state, province, or country. Data protection laws in those locations may differ.
Third-Party Links
Our services may link to third-party sites. We are not responsible for their content or privacy practices.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.